24/7 Support

Need after hours help to create an online quiz? Unsure how to upload your PowerPoint slides or PDFs to Canvas? UT Austin has contracted with Instructure, the company behind Canvas, to provide Tier 1 support for all UT faculty, staff, and students.

You can access this 24/7/365 support through the (?)Help menu in the lower left corner of the Canvas interface.

Access Canvas Resource Center and 24/7 technical support from the (?)Help menu in Canvas

There are two choices for support - phone or live chat.

(Tip: The chat option will provide you with a completed chat session emailed to you in digest form for future reference.)