Need after hours help to create an online quiz? Unsure how to upload your paper to Canvas? UT Austin has contracted with Instructure, the company behind Canvas, to provide Tier 1 support for all UT faculty, staff, and students.

You can access this 24/7/365 support through the (?)Help menu in the lower left corner of the Canvas interface [1]

Example of Help menu in Canvas

There are two choices for this support, phone or live chat [2].

(Tip: The chat option will provide you with a completed chat session emailed to you in digest form for future reference.)