Identification of stakeholder and description of system

The first principle of the ACM Code of Ethics directs computing professionals to “contribute to society and to human well-being, acknowledging that all people are stakeholders in computing.” Every day AI and automation impact human stakeholders, increasingly as a tool that they have to use regularly as part of their employment.

Your assignment is to interview someone who uses or otherwise interacts with an automated system and/or an AI-driven system as part of their job. Automation and AI may have been part of these people’s jobs from their first day at work, or they may have worked for years at the same job/company and have observed the growth and change of these systems in their workplace.

Below are suggestions of people to interview:

• Amazon warehouse worker
• Automotive factory worker
• Grocery store cashier supervisor
• Human resources/hiring manager
• Airline agent
• Marketing agency account manager
• Delivery driver (UPS, FedEx, Amazon, USPS, or other)
• Gig worker (Uber, Lyft, DoorDash, Instacart, etc.)
• Customer service representative (call center)
• Health care provider (such as a nurse) or administrator
• Law enforcement officer or administrator

Your assignment is to:

1. Contact someone via e-mail, phone, messaging, or social media who (you think) uses automated systems or AI systems at work regularly
2. Communicate with this person to determine if they actually fit the criteria. Describe this assignment and ask them if they *have* to use an automated system or an AI-based system as part of their job. They may not understand what you mean by this, so you'll need to explain further. Here are some examples of AI-based systems: 

Ride-sharing app

Scheduling software

Performance-tracking program

Tracking software

Recommendation or "smart" system

Voice assistants

"smart" calculator/loan decision-maker/credit assessment program

1. If they say they're not required to use such a system at work, or they don't understand what it means well enough to say for certain that they do or not, start over at step #1 until you find a good candidate to interview for this assignment. 
2. Schedule a date and time that's convenient for both of you when you can conduct a 15-minute interview and record it using a video-messenger app, a Zoom meeting, or some other means. 

Deliverable: A one-paragraph response in which you

1) identify this person, including their first name, their job title, and their approximate location (city and country)

2) give a brief description of the system(s) they use as part of their job

3) state the date and time of your scheduled interview