What is Proctorio?

Proctorio is a secure monitoring platform that integrates with Canvas and ONLY works within the Chrome web browser. This automated system lets instructors decide which settings to use for each exam with the click of a mouse.

Proctorio's customizable lock down and security tools prevent unauthorized web surfing and/or content capture. All internet browsing can be blocked or specific links within the exam can be whitelisted. Proctorio prevents test distribution by restricting the ability to copy and paste, print, or save as PDF while automatically clearing caches and disabling extensions during the assessment to keep exam content secure.

Need more than a lockdown browser? Proctorio offers automated exam monitoring. For more information, please view Exam Security with Proctorio.

Instructors and students must have the following installed on their device (one-time task):

- Chrome browser: System requirements (Windows, Mac, Linux)
- Proctorio browser extension (download)
  - YES - laptops and desktops
  - NO - Android/iOS smartphones or tablets

Proctorio has been added to all Canvas courses, disabled by default. To use Proctorio, go to Settings > Navigation tab > click the three dots to Enable [1]> click Save [2].

Settings > Navigation Tab > Enable Secure Exam Proctor > click Save

Reminder - Proctorio settings will only appear when using the Chrome browser extension (download).

Once Proctorio is added to your course by the Canvas Team, you may notice a new tab on the quiz creation page - 'Proctorio Settings' [1].
Proctorio New Settings tab

Note - Proctorio lock down browser does NOT work in New Quizzes (the new quiz tool). Canvas and Proctorio are working out the kinks.

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If you decide to use the Proctorio lock down browser in your Canvas course, you may want to add the following information to your syllabus. Feel free to edit as needed for your course.

Proctorio Testing Software

Exams in this course will be administered in Canvas using Proctorio and a locked down browser. This means certain browser features will be disabled, such as the ability to open additional tabs or take screenshots. To get started, refer to the Support for Test-Takers. Then, if you'd like to learn more, refer to the Proctorio Student Support Center.

Students must have the following installed on their laptop computers:

- - Chrome browser
    - System requirements (Windows, Mac, Linux)
  - Proctorio browser extension (download)
  - Reliable high speed internet connection

Lock Down Options

For more information on a specific setting, click the related link below:

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Best Practices for Students:

Always use the Chrome web browser when taking a Proctorio-enabled exam.
a. Proctorio works on all Windows, Mac, Linux and Chrome OS laptops and desktops.
b. Proctorio does not currently work for iOS or Android devices.
Make sure you have the Proctorio Chrome extension installed and that it is up-to-date.
When you are on your course page in Canvas, you can access 24/7 live chat for any questions that you may have.
a. To access live chat, click on the gray shield icon in the top right hand corner of your Chrome browser.
Additional ways to contact Proctorio Support:
a. Phone: Toll Free Number: (866) 948-9248
b. Email: support@proctorio.com
Access the help and support center through the Proctorio Chrome extension for a list of common problems, troubleshooting tips, and general information.
a. Is my connection fast enough?
b. Extension is out of date
No need to schedule exams, simply go into Canvas and take the exam your instructor has provided to you.
Data Security - Only UT Austin has access to your exam attempt, not Proctorio nor anyone else.
Find a quiet, comfortable location to take your exam. Make sure you have a reliable high speed internet connection.

Student Support - https://proctorio.zendesk.com/hc/en-us/categories/200043139-Student-Support

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